Frequently Asked Questions
Everything you need to know about your 525 America shopping experience.
What is the 525 America return policy?
We accept returns of unworn, unwashed, and tagged merchandise within 30 days of the original purchase date. Please note that items marked as Final Sale are not eligible for return or exchange.
When will my order ship?
Standard orders typically process within 1-2 business days. Once shipped, you will receive a confirmation email with a tracking number. Delivery times vary based on your location and selected shipping method.
How should I care for my 525 cotton knitwear?
To maintain the quality of our signature cotton knits, we recommend machine washing on a cold, gentle cycle and laying flat to dry. Avoid hanging knitwear to prevent stretching or loss of shape.
Do you offer international shipping?
Currently, we ship to addresses within the United States and Canada. Shipping rates and duties for international orders are calculated at checkout based on the destination.
How do I determine my size?
Each product page features a detailed size guide. Most of our styles are designed with a classic fit, but we recommend checking specific garment measurements if you are between sizes.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as modern payment solutions like PayPal, Apple Pay, and Shop Pay for accelerated checkout.